Transform Manual Processes Into Intelligent Systems

We help medium-sized organisations and universities make better use of Microsoft Dynamics 365 and the Power Platform - and use Azure AI to turn document-heavy processes into decisions their teams can trust.

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20+ Years Experience
MVP Microsoft Since 2020
D365 Power Platform & Azure AI
Our Services

What We Do

The Microsoft Business Applications work we've done for twenty years - and the document intelligence that now feeds it.

Pillar One

Microsoft Business Applications

Dynamics 365 and the Power Platform, designed around your business outcomes and supported long after go-live.

Discover → Design → Deliver

Project Discovery & Design

Structured discovery workshops with business and IT stakeholders, process mapping, pain point analysis, and clickable prototypes before any build begins.

  • Stakeholder discovery workshops
  • Process mapping & backlog
  • Clickable prototypes & proof-of-concept
Outcome Realistic roadmap with full stakeholder buy-in

D365 & Power Platform Solution Design

Tailored solutions covering D365 Sales, Customer Service, Field Service, and custom applications - delivered without heavy custom coding, and supported with ongoing enhancement sprints.

  • Canvas & model-driven apps
  • Dataverse data model & governance
  • SharePoint, Teams & Outlook integration
Outcome One reliable platform for customer, ops & reporting data
Pillar Two

Intelligent Document & Decision Automation

For processes where staff spend real time reading documents to work out what should happen next.

Understand → Decide → Act

Intelligent Document Processing

Read the documents that defeat standard OCR - long, inconsistent and multi-format. Applications, contracts, evidence packs, claims and case notes become structured, verified information.

  • Classification, sectioning & semantic extraction
  • Tables, handwriting, signatures & poor scans
  • Cross-document validation & completeness checks
Outcome Trustworthy structured data from unstructured documents

AI-Assisted Assessment & Process Automation

Extraction is only the beginning. AI interprets the evidence against your policies and business rules, recommends the next action, then drives it through your business systems - with your people making the call.

  • Policy, eligibility & business-rule interpretation
  • Confidence scoring, explanations & review queues
  • Automated actions across D365, Dataverse & Power Automate
Outcome Faster, more consistent assessments your team can defend
From Document to Decision

How It Works

Four stages, one pipeline - ending inside the Dynamics 365 and Power Platform systems your team already uses.

Applications · Contracts · PDFs · Emails · Evidence packs · Case notes
Understand

Classify, extract and structure what the documents actually contain.

Azure Content Understanding
Reason

Validate, compare across documents and apply your policies and rules.

Azure AI Foundry
Decide

Recommend, score confidence, explain the reasoning and escalate exceptions.

AI Agents
Act

Create cases, update records, request evidence and route approvals.

D365 · Dataverse · Power Platform
Human Oversight Confidence thresholds Evidence on screen Review & override Full audit trail
Traditional document processing returns
Name John Smith
Income $1,420/week
Employer ABC Pty Ltd
Our solutions answer
  • Is this document authentic and complete?
  • Does the evidence satisfy the eligibility policy?
  • Does anything conflict with another document?
  • What information is missing?
  • What should the assessor do next?
A Small, Bounded Way In

Getting Started

You don't have to commit to a full programme to find out whether AI can help. Most clients start with a fixed-scope discovery.

Why Kahil Consulting

Specialists,
Not Generalists.

We focus exclusively on the Microsoft stack - Business Applications and Azure AI. That means deeper expertise, faster delivery, and solutions that actually stick.

D365, Power Platform & Azure AI Specialists

Deep expertise across the Microsoft stack - not a side practice, but our entire focus. The rare combination that takes a document from arrival all the way to an updated record.

Process-First, Outcome-Driven

Every solution is designed around measurable business outcomes with clear ROI - we work backwards from the result you need, not forwards from technology.

AI Integration, with Human Oversight

We embed Copilot and Azure AI directly into the tools your team already uses daily. Confidence scores, evidence trails and audit history mean the AI recommends and your people decide.

Dani Kahil
Microsoft MVP
Most Valuable Professional
Awarded every year since 2020
Dani Kahil
Business Applications
Real Results, Real Impact

Customer Success

See how we've helped organisations transform their operations with Microsoft technology.

Case Study
Non-profit Queensland, AU

Domestic Violence Action Centre

Overview

The Domestic Violence Action Centre (DVAC) supports individuals and families affected by domestic and family violence across Queensland.

To improve service delivery and operational visibility, DVAC partnered with Kahil Consulting to implement a modern case management platform built on Microsoft Power Platform.

The Challenge

DVAC needed to improve visibility across the client lifecycle - from referral and intake through to active case management and closure.

Processes and information were previously fragmented across systems, creating inefficiencies and limiting organisational insight.

Much of the detail that mattered sat inside referral documents and case notes, which staff had to read and re-key by hand before it could be used.

The Solution

Kahil Consulting implemented a tailored Power Platform solution that digitised DVAC's case management processes.

The system centralises client information, introduces structured workflows and provides secure role-based access to sensitive data.

We have since extended the platform with Azure AI document intelligence. Referral documents and case notes are ingested and converted into structured, usable input for the case management system - saving hours of manual reading and data entry every week, and putting the information in front of case workers rather than leaving it buried in attachments.

Key Benefits
Centralised client records and service history
Improved efficiency for case workers
Reduced data duplication
Better management oversight
Built-in reporting capability
Documents & case notes ingested automatically
Hours of manual reading & re-keying removed each week
Technology Stack
Power Apps Power Platform SharePoint Power BI Azure AI Document Intelligence
"

Over the past 12 months, Kahil Consulting worked with us to deliver a client data management system that has genuinely transformed how we operate. What they built isn't just a database – it's a system that guides our staff through structured workflows from referral to close, embeds best-practice, and ensures no client falls through the cracks.

From the very beginning, the team demonstrated a real ability to listen and understand what we needed. They asked the right questions, took the necessary time to capture our requirements carefully, and reflected those back in a system that feels purpose-built for our work – because it is. Working with them was an absolute pleasure; their patience, professionalism, and genuine commitment to getting it right made what could have been a complex and stressful process feel collaborative and manageable.

Quality assurance validation, real-time dashboards, and built-in outcome measurements have given leadership much greater visibility.

Most meaningfully, the new system helps us better recognise and respond to the needs of our clients – an improvement that reflects the care and thoughtfulness the developers brought to every stage of this project.

We are a more effective, more accountable, and more transparent service because of this system – and we couldn't have asked for better partners to build it with."

ES
Emma Simpson
Executive Manager, DVAC
Dani Kahil
Learn from Us

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Get In Touch

Let's Start a Conversation

Ready to transform your processes? We'd love to hear about your challenges and explore how we can help.
ABN: 78 657 099 753
Trusted by teams at
Royal Australasian College of Surgeons, Bond University, City of Gold Coast, Lives Lived Well
Domestic Violence Action Centre Domestic Violence Action Centre
Southern Cross University Southern Cross University
Bayshann Bayshann
TACTIC TACTIC